Key Features of Ajubu
Ajubu offers cutting-edge AI chatbot technology designed to elevate your business communications. Our system doesn’t just answer questions but creates intelligent interactions and deeply understands customer needs. With comprehensive features covering all aspects of customer service, Ajubu is the perfect choice for businesses wanting to deliver excellent experiences to customers on social media. Check out these outstanding features that will help your business stand out from competitors:
Are you looking for ways to improve customer communication on social media? Do you need an intelligent chatbot that responds like a real employee? Or do you want to increase sales through Facebook automatically?
Automatically respond to customer comments with natural and relevant messages. The system analyzes comment content and responds appropriately, remembers conversation context, answers complex questions, and can relay important information. It also detects customer emotions to adjust response tone accordingly, whether for compliments, inquiries, or complaints.
An intelligent conversation initiation system that analyzes user behavior on Facebook to identify appropriate opportunities to start conversations. For example, when users like posts, show interest in products, or frequently visit your page, Ajubu will initiate conversations with personalized messages and present information relevant to the customer’s interests, increasing engagement rates and sales opportunities without appearing pushy.
Ajubu’s intelligent product recommendation service uses data from customer conversations and purchase history (if available) to analyze and present products or services that match their needs. The system can ask specific questions to deeply understand customer requirements, then recommend products with explanations of features and benefits that address those needs, along with reviews from other customers to make recommendations more credible.
Ajubu’s 24-hour support service doesn’t just function like typical automated systems but provides an experience like talking to real staff. It can solve a wide range of problems, from basic questions to complex issues. If a problem exceeds its capabilities, the system will record important information and notify staff to contact the customer during business hours, while offering alternatives in the meantime, such as sending preliminary troubleshooting instructions via email or allowing customers to schedule time to talk with staff.
An intelligent customer tracking system that can analyze the appropriate times to contact customers back to increase sales opportunities or maintain relationships. Ajubu remembers previous conversation data, products the customer is interested in, and the customer’s status in the customer journey to send specific and effective follow-up messages, from notifications when products become available, post-purchase follow-ups, to special promotion offers tailored to each customer.
An intelligent FAQ system that not only answers standard questions with pre-set responses but also understands questions asked in various language styles and responds with accurate and appropriate information. The system has a large knowledge base covering all aspects of the business, products, and services, is regularly updated, and can provide customized answers based on each customer’s context, rather than one-size-fits-all responses.
Seamless connection service with your business’s main CRM systems, whether Salesforce, HubSpot, Zoho, or other platforms. Data from conversations with Ajubu is automatically sent to the CRM system, updating customer history, recording interests, and alerting sales staff when there are sales opportunities. This integration helps sales and customer service teams access the same data, creating a continuous and unified experience for customers, regardless of which channel they contact or which staff member they interact with.
Web API
JavaScript API
PHP API
User Cases
Are you looking for ways to improve customer communication on social media? Do you need an intelligent chatbot that responds like a real employee? Or do you want to increase sales through Facebook automatically?
